Click on a question to go to the answer.
Questions and Answers:
Q: Does it cost anything to sign up my gym on MeetMaker?
A: No, MeetMaker is absolutely free for gyms to sign up so they can register for their gymnastic meets.
Q: Who sees my gym information?
A: Only MeetMaker and the meet directors for the meets you sign up for see your gym information. We do not share your gym information including email address with others. Please read our
privacy policy for full details.
Q: How many gymnasts and coaches can I sign up?
A: Unlimited numbers of gymnasts and coaches can be signed up for your gym.
Q: Can I pay my meet registration through MeetMaker?
A: Yes, you can make your meet registration payments theough MeetMaker. You can pay using a checking account via ACH or credit cards for VISA, MaterCard, and Discover.
Q: How do I register for a meet? I do not see anything that lets me do this on any of the web pages.
A: Click the name of a meet on the home page or Meets page and you will see a Register button for that meet. It will ask you to sign in if you are not already signed in. You must have a MeetMaker account setup to register for a meet.
Q: How do I turn off receipt of emails from MeetMaker?
A: There is not a way to disable this. You are sent emails each time you update your gym, gymnasts, or coaches information or when you register or update your registration for a meet. These email notificaitons are for informational puposes and may become valuable if you have an issue with a meet registration.
Q: How do I get help?
A: If your issue is about a meet or about a meet registration please contact the meet director. If you need help with the use if the MeetMaker.com web site please email us at
support@meetmaker.com or use our
Contact Us page.
Q: What is the best Internet browser to use for MeetMaker?
A: MeetMaker.com fully supports all modern browsers on all devices.
Q: Why aren't all my gymnasts listed on the meet registration page?
A: Only gymnasts matching the levels for the selected meet will listed. For instance if the meet is only for level 4 and 5 female gymansts then only the level 4 and 5 female gymnasts on your roster will be listed. This is to make it easier for the gym to register by listing only the applicable gymnasts for the meet. You must maintain your gymansts' level on the My Roster page as their level changes.
Q: Why am I not receiving roster updates and meet registration emails from MeetMaker?
A: The most common reason you do not see emails from MeetMaker in your Inbox is because your anti-virus or anti-spam software blocks it. Most modern anti-virus or anti-spam software allow you to set email addresses or email content that is allowed to pass through. Make sure your software allows emails from MeetMaker. We are also working on an issue with EarthLink that for some reason they block emails from MeetMaker. If you use EarthLink.net for your email address you currently will not be able to receive MeetMaker emails. Please instead use a different email address or one of the many free email accounts available on the Interent such as Yahoo. We apologize for this inconvenience but this is EarthLink's choice, not ours.
Q: How do I remove a gymnast (or coach) from a meet registration?
A: This is a simple process that you can perform yourself on the web site. Log into MeetMaker and got to My Gym > My Meets. This will bring up your existing meet registrations. Find the meet and click the View Registrations link. Find the gymnast or coach in the list and click the action dropdwon on the left beside their name and select Scratch. Your gymnast or coach will be scratched from the meet however you will need to request a refund, if any, directly from the Meet Director.